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The Ultimate Checklist for a SAMA-Compliant CRM Implementation

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The Ultimate Checklist for a SAMA-Compliant CRM Implementation

FiNASAL is a fintech solutions provider specializing in Microsoft Dynamics 365 CRM implementations for Saudi banks and microfinance institutions. With a focus on compliance, customer experience, and operational efficiency, FiNASAL helps financial institutions turn CRM investments into engines of growth and trust.

Many Saudi banks face challenges with fragmented systems, manual loan processes, and strict regulatory requirements under SAMA, KYC, and AML frameworks. FiNASAL addresses these challenges through industry-specific accelerators, proven methodologies, and deep understanding of the local regulatory environment.

By combining CRM expertise with financial sector insight, FiNASAL ensures that every implementation delivers faster onboarding, automated loan workflows, seamless integrations, and embedded compliance. More than a technology implementer, FiNASAL acts as a strategic partner, enabling institutions to scale securely, serve customers better, and stay ahead of regulatory expectations.

Positioning – A fintech solutions provider focused on enabling Saudi financial institutions to unlock the full potential of Dynamics 365 CRM.
Core Strength – Deep expertise in CRM for banking and microfinance, with accelerators tailored to compliance, lending, and reporting.
Value Proposition – Helps banks automate KYC, AML, and loan processes, reducing risk and improving customer experience.
Predictability – Proven delivery methodology ensures on-time, compliant, and ROI-driven CRM implementations.
Holistic Approach – Covers the entire CRM lifecycle: discovery, integration, adoption, governance, and continuous optimization.
Financial Sector Edge – Specialized in SAMA-aligned CRM solutions for banks and microfinance institutions in Saudi Arabia.
Differentiator – Goes beyond generic CRM rollouts, delivering compliance-embedded, industry-ready CRM systems.
Outcome – Banks gain a 360° customer view, faster loan approvals, automated compliance reporting, and higher CRM adoption rates.