Accelerating Banking Technology with Dynamics 365 & Embedded Agentic AI.

• Agentic AI refers to autonomous, goal-driven AI agents capable of evaluating complex financial records, querying core banking databases, and executing multi-step tasks—such as drafting commercial credit memos or calculating DSCR ratios—rather than just summarizing documents. To ensure absolute compliance with SAMA, CBUAE, and central bank frameworks, our agents operate in private cloud environments (e.g., local Azure UAE and Saudi Central regions) with zero customer data used for external model training, mandatory Human-in-the-Loop (HITL) approval gates for high-value transactions, and immutable audit logs for regulatory inspections.

We build secure, encrypted API middleware and enterprise service bus (ESB) integration layers that connect Microsoft Dynamics 365 and digital channels directly to legacy core banking systems, including Temenos, Finacle, FLEXCUBE, and Equation. This ensures real-time, bi-directional data flow for transaction processing, balance checks, and automated ledger reconciliations without compromising core database security.

Our Managed IT Services cover the full lifecycle of your Microsoft Dynamics 365, BPM, and core integration stack under a predictable SLA. This includes 24/7 infrastructure monitoring in private Azure clouds, database maintenance, system upgrades, security patch management, core API maintenance, and continuous optimization of embedded AI models—giving your institution 99.9% uptime and operational resilience.

 “FiNASALists” are our specialized, domain-certified banking technologists, Microsoft Dynamics 365 architects, BPM engineers, and integration specialists. Through our offshore Centres of Excellence (CoEs) in Pakistan and Egypt paired with onshore leadership in the GCC, FiNASALists embed directly into your internal IT delivery squads—providing rapid resource scaling, deep financial domain expertise, and product-thinking delivery at a transparent cost.

Traditional delivery models either lack agility or compromise on strict banking governance. FiNLean™ is our proprietary framework that combines agile sprint delivery with rigorous banking quality assurance. By utilizing pre-built banking blueprints, automated QA checkpoints, and built-in regulatory compliance templates, we deliver complex enterprise rollouts 50% faster while ensuring full alignment with central bank requirements from day one.

We start with a pre-development phase we clarify and set project requirements and define tasks, priorities and risks. Then we create a task backlog in Jira, prioritize all the tasks and provide estimates. We pick tasks from the top of the backlog for the upcoming sprint (which usually takes 2 weeks). We send you a commitment letter and wait for your approval or suggestions. At the end of the sprint, we show you the result as demo and receive your feedback. If we receive any improvement/change requests, we add those as tasks to the backlog to prioritize and estimate them once again. The billing relies on the timelog which we will send to you right after the demo. You may change and add tasks and their priority in the backlog. But we don’t encourage sprint scope changes during the sprint. We normally build product iteration by iteration, and provide you with a working piece of functionality at the end of each sprint. All the project-related documentation is stored in a Wiki.

You can enter into offshore/remote engagement for Managed services / Managed support by simply filling the form on our website. We will get revert you with the best suited developers’ resume as per your requirements.

Our professionals are skilled and experienced in delivering Managed Services offshore. They are well-qualified to run projects for our various clients with their hands on experience in the Dynamics 365 and the related industry.

With our core expertise in Microsoft Managed, we provide services tailored to your specific business requirements. We ensure the highest level of performance and service. Our expert Managed Services Integration team will provide you with the best solution helping you increase the value of your business.

It can vary depending on your project nature and business requirements to our fulfillment process from initiation to entering into the agreement can take 1-2 weeks.

We try to make all our processes transparent and easy to control. When you hire “FiNASALists”, you receive:

A dedicated in-house full-service team, driven by the Agile process

• Iterations with 5-15 day sprints
• Product and sprint backlogs, regular daily meetings, sprint demo, retrospective, sprint reporting
• Continuous integration
• Code reviews
• Iterative planning and development with continuous review of the project plan and customer expectations
• A risk-mitigation process to avoid unexpected issues
• A resource planning process, which helps us achieve constant capacity

Access to our resources (for full control over processes)

• Jira/VSTS to check the progress of each task, leave comments and check the time consumption
• Wiki, to set or add “project requirements”
• MS team / Google meet, to discuss any project related details with members of the team
• Github provides direct access to the code
• The development environment (if applicable)
• Skype/whatsapp – we’re always happy to hear from you

We offer multiple management models, Managed services, managed support, Customization & Development for new project (Time and Materials) contract; however, in some cases, we can offer a Fixed Price contract. Mainly, we charge per person monthly or hourly rates. We can accept wire transfer payments to our bank account.