The world is driven by software, and more code than ever is being produced from engineers (or AI). “As reported by Business Research Insights, the global market for custom web application development is projected to reach $90 billion by 2027.” … Read More
Author Archives: FiNASAL
How AI-Powered CRM: Revolutionizing Customer Engagement in Finance
How AI-Powered CRM: Revolutionizing Customer Engagement in Finance In the rapidly evolving financial landscape, the ability to deliver personalized, efficient, and insightful customer experiences is paramount. AI-powered Customer Relationship Management (CRM) systems are emerging as a transformative force, revolutionizing … Read More
The Smart Banking of Tomorrow: Unifying ERP, CRM, and HRMS for Complete Visibility and Efficiency
Introduction: Welcome to the Era of Intelligent Banking The banking sector is rapidly shifting from traditional setups to digital-first ecosystems, fueled by smart bank technology. With this evolution comes the urgent need for digital transformation in banking—streamlining operations, delivering personalized banking experiences, and … Read More
IT Staff Augmentation vs. Managed Services: Choosing the Right IT Strategy for Banks
The banking industry is undergoing rapid digital transformation, requiring financial institutions to adopt innovative technology solutions to stay competitive, enhance security, and improve customer experience. Banks must decide between IT staff augmentation and managed services when expanding their IT capabilities. Understanding these two models … Read More
From Legacy to Leading Edge: How Dynamics 365 Is Revolutionizing Financial Institutions
Introduction The financial world is in the midst of a seismic shift. For years, banks and financial institutions leaned on legacy systems as their trusty foundation. But today, these outdated systems are more like anchors, dragging down innovation and slowing … Read More
How Microsoft Dynamics 365 Empowers Modern Businesses
In an era where customer expectations are evolving at an unprecedented pace, retailers must stay ahead by adopting innovative technologies that streamline operations and enhance customer experiences. Microsoft Dynamics 365 is at the forefront of this transformation, reshaping the retail … Read More
Banking Industry Transformation – The Role of Emerging Technologies 2025 & onward
The financial services industry is poised for a transformative year in 2025, driven by technological advancements, shifting customer expectations, and dynamic market conditions. From artificial intelligence (AI) to modular architectures, banks must embrace innovation to remain competitive. Below, we explore … Read More
Dynamics CRM: SaaS vs. PaaS – Choosing the Right Model and Implementation Partner
When deciding between Dynamics CRM as a Software as a Service (SaaS) or a Platform as a Service (PaaS), it’s important to consider the specific offerings from Microsoft, including Dynamics 365 Customer Engagement (CE), and how an expert partner can … Read More
Transforming Banking with Dynamics 365 CE and AI
In today’s rapidly evolving banking landscape, financial institutions are increasingly turning to advanced technologies to streamline operations, enhance customer experiences, and stay competitive. One of the most powerful solutions for achieving these goals is Dynamics 365 Customer Engagement (CE), when integrated … Read More
Islamic Finance and Fintech
The rapid growth of Shariah-compliant finance and the integration of mobile and internet banking offer significant opportunities for expanding the Islamic finance industry. Efforts to develop fintech ecosystems in key markets are essential to driving growth and innovation. But what … Read More